Ahuja CCS-2300 Two-Way Counter Communication System
The Ahuja CCS-2300 is a two-way hands-free counter communication system designed for service counters with transparent security barriers, featuring a gooseneck attendant mic, auto-mute, and simple plug-and-play installation.Overview
The Ahuja CCS-2300 Counter Communication System delivers clear, two-way hands-free speech across counters fitted with transparent security barriers. Comprising an attendant unit, a customer unit, and a dedicated power supply, the system connects via supplied cables and requires no specialist tools to install. Its elegant tabletop design and auto-mute function make it a practical choice for banks, government service desks, pharmacies, and retail counters throughout the UAE and GCC.
Key Features
- Two-way, hands-free communication with voice priority for the attendant's microphone
- Compact tabletop attendant unit with a 20-inch gooseneck microphone
- 3.5mm headband microphone socket for optional headset use
- Separate Talk and Listen speech level controls
- Auto-mute option: customer microphone partially mutes after 30 seconds of inactivity
- Sensitive condenser cartridge in the customer unit for clear pickup
- Easy, dedicated-cable installation supplied with the system
Specifications
- Attendant Unit Dimensions: W116 × H65 × D170 mm (excluding gooseneck)
- Customer Unit Dimensions: Ø98 × D52 mm
- Power Supply Unit: W85 × H58 × D150 mm
- Power Supply: AC 220–240V, 50/60 Hz
- Weight: 1.3 kg
- Color: Silver
- Country of Origin: India
Why buy from Procure.ae
Procure.ae supports institutional and government procurement across the UAE and GCC with competitive pricing, bulk quotations, and dependable delivery. Request a quote today for the Ahuja CCS-2300 or any supporting accessories.
FAQ
Q: Can the attendant use a headset instead of the gooseneck microphone?
A: Yes. A 3.5mm jack socket on the attendant unit accepts a headband microphone such as the Ahuja HBM-50 as an alternative to the fixed gooseneck.
Q: What does the auto-mute feature do?
A: When auto-mute is enabled, the customer's microphone is partially muted if no speech is detected for approximately 30 seconds, reducing attendant distraction from ambient noise.
Description
Overview
The Ahuja CCS-2300 Counter Communication System delivers clear, two-way hands-free speech across counters fitted with transparent security barriers. Comprising an attendant unit, a customer unit, and a dedicated power supply, the system connects via supplied cables and requires no specialist tools to install. Its elegant tabletop design and auto-mute function make it a practical choice for banks, government service desks, pharmacies, and retail counters throughout the UAE and GCC.
Key Features
- Two-way, hands-free communication with voice priority for the attendant's microphone
- Compact tabletop attendant unit with a 20-inch gooseneck microphone
- 3.5mm headband microphone socket for optional headset use
- Separate Talk and Listen speech level controls
- Auto-mute option: customer microphone partially mutes after 30 seconds of inactivity
- Sensitive condenser cartridge in the customer unit for clear pickup
- Easy, dedicated-cable installation supplied with the system
Specifications
- Attendant Unit Dimensions: W116 × H65 × D170 mm (excluding gooseneck)
- Customer Unit Dimensions: Ø98 × D52 mm
- Power Supply Unit: W85 × H58 × D150 mm
- Power Supply: AC 220–240V, 50/60 Hz
- Weight: 1.3 kg
- Color: Silver
- Country of Origin: India
Why buy from Procure.ae
Procure.ae supports institutional and government procurement across the UAE and GCC with competitive pricing, bulk quotations, and dependable delivery. Request a quote today for the Ahuja CCS-2300 or any supporting accessories.
FAQ
Q: Can the attendant use a headset instead of the gooseneck microphone?
A: Yes. A 3.5mm jack socket on the attendant unit accepts a headband microphone such as the Ahuja HBM-50 as an alternative to the fixed gooseneck.
Q: What does the auto-mute feature do?
A: When auto-mute is enabled, the customer's microphone is partially muted if no speech is detected for approximately 30 seconds, reducing attendant distraction from ambient noise.
Specifications
Brand
Ahuja
Product Type
Counter Communication System
Storefront L1
Audio Video
Storefront L2
Speakers
Storefront L3
Pa Speakers
Weight (Spec)
1.3
Color (Spec)
Silver
Country of Origin
India
Dimensions
Attendant Unit: W116 x H65 x D170 mm (w/o gooseneck), Customer Unit: Ø98 x D52 mm, Power Supply Unit: W85 × H58 × D150 mm
Max. Power Consumption
AC: 220-240V, 50/60Hz
Frequently Asked Questions
Why would a bank or government service counter benefit from a hands-free communication system?
The two-way system allows the counter attendant and customer to hear each other clearly through a security barrier without shouting, while auto-mute prevents interference and feedback—ideal for confidential transactions.
How does the gooseneck microphone remain clear when positioned behind thick acrylic or glass?
Positioning the microphone on the attendant side and optimizing speaker placement on the customer side ensures clean bidirectional audio despite the barrier; test positioning before finalizing the installation.
What does auto-mute do to prevent feedback and unwanted noise?
Auto-mute suppresses audio when neither party is speaking, eliminating background noise, feedback loops, and distracting hum—keeping conversations clear and professional.
Is this system suitable for airport ticketing counters or post office windows?
Yes, the two-way hands-free design suits any counter environment with security barriers; the robust design handles high-volume daily use in busy public facilities.
Can the system be easily integrated into an existing counter setup without major renovation?
The plug-and-play design minimizes installation complexity; position the attendant microphone on the counter and the customer speaker on the opposite side of the barrier for immediate operation.
How loud is the output for a customer standing at a distance from the speaker?
Volume is adjustable to suit barrier thickness and room acoustics; confirm output level specifications with Procure.ae for your specific counter configuration.
What is the typical delivery timeframe for a counter communication system to a UAE service facility?
Contact Procure.ae to request a quote and confirm lead time for your counter installation.
How is the system installed, and do I need electricians or technicians on site?
Plug-and-play installation involves positioning the microphone and speaker, plugging into power, and optimizing positioning for clarity; Procure.ae can provide installation guidance if needed.
What is included in the CCS-2300 package?
The system includes a gooseneck attendant microphone, customer-side speaker, two-way audio circuitry with auto-mute, and power connection; confirm cable lengths and mounting hardware with Procure.ae.
Is there a warranty on the microphone, speaker, and auto-mute electronics?
Contact Procure.ae for warranty coverage on the gooseneck microphone, speaker drivers, amplification circuitry, and auto-mute system.
What power supply is required for the communication system?
Confirm voltage and power consumption specifications with Procure.ae; most counter systems operate on standard mains power.
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