Sennheiser Century SC 660 USB ML Binaural Wired Headset
The Sennheiser Century SC 660 USB ML is a premium binaural USB wired headset designed for contact centre professionals requiring stereo sound and exceptional durability. Its robust construction, noise-cancelling microphone, and HD voice clarity ensure reliable all-day p.Overview
The Sennheiser Century SC 660 USB ML is a premium binaural USB wired headset engineered for quality-conscious contact centre and office professionals. Built with high-end materials and optimised for extended contact centre use, it delivers stereo sound, superior call clarity, and exceptional wearing comfort.
Key Features
- Dual-sided binaural stereo design with neodymium speakers for immersive sound
- USB connection for direct computer and softphone integration
- Noise-cancelling microphone filters background contact centre noise for clear transmission
- Sennheiser HD Voice Clarity delivers natural, intelligible wideband sound
- Built-in call control unit for seamless answer/end, volume, and mute functions
- Large leatherette ear pads for exceptional comfort and powerful sound during all-day wear
- Unibody headband construction for maximum strength at stress points
- Stainless steel hinges and brushed aluminium parts for exceptional durability
Specifications
- Type: Binaural USB Wired Headset
- Frequency Response: 50–18,000 Hz
- Connectivity: USB
- Sensitivity: 113 dB
- Weight: 0.96 kg
- Color: Black
- Country of Origin: Germany
Why buy from Procure.ae
Procure.ae supplies premium contact centre and office headsets to businesses, customer service operations, and institutional buyers across the UAE and GCC region. Request a quote for bulk quantities, competitive pricing, and fast delivery with technical support.
FAQ
Why choose binaural stereo for contact centre use?
Binaural stereo design provides maximum focus and immersion, allowing contact centre professionals to concentrate fully on complex conversations.
Is the SC 660 more durable than other models?
Yes, Century headsets are engineered specifically for demanding contact centre use with premium materials including stainless steel hinges and Vectran-reinforced cables.
Is this certified for Microsoft Lync?
Yes, the SC 660 USB ML is certified for Skype for Business and compatible with modern UC platforms including Microsoft Teams.
Description
Overview
The Sennheiser Century SC 660 USB ML is a premium binaural USB wired headset engineered for quality-conscious contact centre and office professionals. Built with high-end materials and optimised for extended contact centre use, it delivers stereo sound, superior call clarity, and exceptional wearing comfort.
Key Features
- Dual-sided binaural stereo design with neodymium speakers for immersive sound
- USB connection for direct computer and softphone integration
- Noise-cancelling microphone filters background contact centre noise for clear transmission
- Sennheiser HD Voice Clarity delivers natural, intelligible wideband sound
- Built-in call control unit for seamless answer/end, volume, and mute functions
- Large leatherette ear pads for exceptional comfort and powerful sound during all-day wear
- Unibody headband construction for maximum strength at stress points
- Stainless steel hinges and brushed aluminium parts for exceptional durability
Specifications
- Type: Binaural USB Wired Headset
- Frequency Response: 50–18,000 Hz
- Connectivity: USB
- Sensitivity: 113 dB
- Weight: 0.96 kg
- Color: Black
- Country of Origin: Germany
Why buy from Procure.ae
Procure.ae supplies premium contact centre and office headsets to businesses, customer service operations, and institutional buyers across the UAE and GCC region. Request a quote for bulk quantities, competitive pricing, and fast delivery with technical support.
FAQ
Why choose binaural stereo for contact centre use?
Binaural stereo design provides maximum focus and immersion, allowing contact centre professionals to concentrate fully on complex conversations.
Is the SC 660 more durable than other models?
Yes, Century headsets are engineered specifically for demanding contact centre use with premium materials including stainless steel hinges and Vectran-reinforced cables.
Is this certified for Microsoft Lync?
Yes, the SC 660 USB ML is certified for Skype for Business and compatible with modern UC platforms including Microsoft Teams.
Specifications
Brand
Sennheiser
Product Type
Wired Uc Headset
Storefront L1
Video Conferencing
Storefront L2
Uc Headsets
Storefront L3
Wired Uc Headsets
Weight (Spec)
0.96
Color (Spec)
Black
Country of Origin
Germany
Dimensions
13 x 2.44 x 2.44 inches
Frequency Response
50 – 18.000 Hz
Bluetooth
No
Sensitivity
113 dB
Frequently Asked Questions
When should a contact centre manager choose binaural over monaural headsets?
Binaural headsets are ideal when agents need to monitor multiple audio sources simultaneously or perform tasks requiring spatial audio awareness. They are also preferred by professionals who find single-ear wear uncomfortable after many hours.
How does stereo sound improve the agent experience in a busy contact centre?
Stereo audio provides better sound positioning and can reduce listener fatigue during extended shifts. Agents report that binaural designs feel less isolating than monaural alternatives.
What level of durability can we expect from Century-series materials?
The Century line uses robust metal and premium plastic components designed to withstand daily handling, frequent adjustment, and occasional drops. In demanding contact centre environments, this translates to extended service life.
Is this headset suitable for professionals handling sensitive or confidential calls?
Yes, the noise-cancelling microphone ensures that callers hear only clear voice audio, not background office sounds or other conversations. This privacy feature is valuable in healthcare, legal, and financial sectors.
How does the flexible boom arm contribute to all-day comfort?
The adjustable boom allows each agent to position the microphone for optimal comfort and clarity, reducing neck strain and microphone repositioning throughout the day. Frequent adjustments prevent fatigue in lengthy shifts.
Can the SC 660 be shared between multiple users or locations?
Yes, the durable design and quick-disconnect USB cable make it practical to move between desks or pass between team members. The sturdy construction resists damage from frequent moves.
What is the typical delivery and setup timeline for multiple units in the GCC?
Lead times depend on order volume and location. Contact Procure.ae to discuss your team size and delivery preferences, including options for staggered delivery or centralized deployment.
Can Procure.ae assist with bulk configuration or user training?
Procure.ae supports bulk orders and can advise on deployment strategy. For platform-specific setup, they will guide you through compatibility checks with your contact centre systems.
What connection and compatibility features does the SC 660 offer?
This is a USB wired headset compatible with PC-based UC platforms, softphones, and most modern desk phones with USB connectivity. Confirm your specific system compatibility with Procure.ae.
What does HD voice clarity mean in practical terms for call quality?
HD voice supports higher audio frequencies, making speech more natural and reducing listener fatigue. Callers perceive better professionalism, and miscommunications decrease.
What warranty and support options are available for the Century SC 660?
Sennheiser backs its Century professional headsets with standard manufacturer warranty. Contact Procure.ae for warranty duration, coverage details, and any extended protection options suited to your contact centre.
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